Providing students and staff with ed tech devices such as Chromebooks is still a relatively new norm for many school districts. While the technology extends the possibilities for learning past the classroom, it also brings new challenges to schools as they attempt to manage the costs associated with repairing and replacing lost and damaged devices. As government support from Esser and ECF funds expires, school districts have to determine how to budget for their technology needs, including device repairs and protection coverage.
Standard warranties often aren’t sufficient– schools need device protection that goes behind the one-size-fits-all approach. That’s why we created JonesCare– a hands-on care plan that extends the life cycle of school devices and provides customized protection to fit the unique needs of each school district.
Because we work solely with K-12 schools, we know how important educational continuity is. Our team of manufacturer-trained and certified technicians repair devices quickly, typically within one week, to avoid disruptions in learning. We also know it’s important to cover your school’s devices as they age and to ensure that device coverage doesn’t lapse during the summer.
How does JonesCare work?
The first step of bringing JonesCare to your school district is a deep dive into the needs of your schools. We’ll look at which devices you’re invested in, which stage of the device lifecycle they’re in, your budgetary and staffing considerations, and any other elements unique to your district.
Based on the insights gathered during this assessment, we’ll create a tailored coverage solution that aligns with your district’s needs and financial capacity. You’ll have a range of options to consider with varying levels of protection and service, depending on the needs of your district.
From there, we’ll implement your JonesCare plan, ensuring that it integrates seamlessly with your existing technology management. When technology challenges occur, you’ll always have access to support. Our team is available from 8 a.m. - 5 p.m. in your local time zone, and our online service portal enables you with 24/7 access to your work orders, providing support and updates as your devices are repaired.
Some of the options available:
JonesCare Basic
Your district purchases a specific number of claims, typically a percentage of the owned devices
Claims can be used for any of the devices
This is the best option for most districts, due to the average number of devices and percentage of claims needed
JonesCare Unlimited
Includes Accidental Damage Claims (ADC)
Because schools are not limited by the number of claims bought, this is a great option for districts with a higher percentage of claims
JonesCare 360
Includes Accidental Damage Claims (ADC)
No limits on the number of claims bought
Also includes coverage for theft or loss (up to a certain percentage)
At Arey Jones Educational Solutions, we’ve worked with K-12 schools for years, and we’re accustomed to considering the particular needs of districts. We want to help your school find the \"just right\" coverage that provides you with peace of mind, prompt and excellent support, and continuity of care. To talk about how JonesCare can help protect your school’s devices, contact us today.